Errors
Understand and resolve common errors within the Crossmint system
Crossmint offers a few different kinds of errors. See below for instructions to resolve errors you may have seen.
| Error Message | Environment | Resolution |
|---|---|---|
| Not Enough Credits | Production (https://www.crossmint.com) | You've run out of api credits. Visit the billing page in our developer console to purchase more! https://www.crossmint.com/console/billing |
| Not Enough Credits | Staging (https://staging.crossmint.com) | You've run out of api credits on staging. Reach out to [email protected] with the subject "More Staging API Credits" to receive a top up of staging credits. |
| Infinite loading on checkout | Staging / Production | Check your developer console to view the error. If the error does not make any sense please contact the support team in our discord. |
Updated 18 days ago