Customizing the order receipt that gets sent to your users’ email addresses is possible under our Enterprise plan.

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Elements that can be customized

  • Subject: the subject of the email.
  • Header: the header of the email.
  • Body: the body of the receipt within the email.
  • Company logo: you can add your company logo.
  • Remove Crossmint’s links: you can also remove Crossmint’s social links and buttons (included in the default receipt sent).
  • Remove transaction hash: you can also remove the transaction hash (included in the default receipt sent).

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Elements that cannot be customized

  • You cannot include the user’s name in the receipt as this information is not always available.
  • You cannot remove the “Payment powered by Crossmint” message on the footer for compliance.
Please contact your Crossmint customer success engineer and provide them with the above information.