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Managed support center recovery is a white-glove recovery option: the wallet owner contacts a specialized support center, completes identity verification (KYC), and a trained agent facilitates the enrollment of a new operational signer. This is the most robust recovery option available and is best reserved as a last resort for situations where all other recovery methods have been exhausted. For a conceptual overview, see Managed support center in the Wallet Signers guide.

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Configuration

Managed support center recovery requires an enterprise agreement. Contact our team to set up managed recovery for your project.